Strategies for Managing Problem Behavior
Handling innappropriate behavior is undoubtedly one of the most difficult and frustrating tasks faced by a counselor. There is no formula or precription that will work for every camper in every situation.
Reinforce desirable behavior
It is usually much easier to establish desirable behavior patterns at the beginning of the camp session than to alter problem behavior after it has started. If staff members think positively, campers will often react positively. A smile, gesture, or brief word of support is frequently all that is necessary to encourage camper to maintain acceptable behavior.
Clearly state priviledges as well as rules
Most camp activities or programs have set guidelines and procedures that are necessary for safety and efficiency. Young people ate more likely to internalize rules that they have helped establish.
Tolerate some unnacceptable behavior
Too much attention to unnacceptable behavior may not only interfere with an activity's effectiveness, but may also serve to reinforce undesirable actions.
Use non-verbal cues
Before verbally responding to unnacceptable behavior, it is possible to eliminate it by silently indicating disapproval of the camper's actions. Eye contact, accompanied by a word or gesture, may control to behavior without the risk of embarrassing the camper in front of his peers.
Consider a redirection to a different task or activity
One of the best ways to avoid problem behavior is to keep campers involved in the task at hand. The challenge of any activity should be consistent with the camper's skill level, so plan for varying levels of skill and try to individualize tasks. Many behavior problems result from activity dissatisfaction or boredom.
Clarify consequences of unnacceptable behavior
A camper should clearly understand the personal consequences of unnacceptable behavior. A counselor may point out to the camper the consequences of his behavior by asking, "What do you think might happen if you continue this behavior?" Avoid using a threatening tone. Counselors must be prepared to follow through if the undesirable behavior persists.
Clarify benefits of acceptable behavior
Staff members are reminded that pointing out benefits of acceptable behavior will be more effective if it occurs immediately after desirable behavior occurs.
Use the "time-out" procedure
It may be necessary to temporarily remove a disruptive camper from the situation. Once removed, the camper should be allowed to return after a short period of time, but it is important that his return be contingent upon appropriate behavior.
Punishment - a last resort
If in doubt, seek help. Assistance should be sought if a counselor is unsure of his or her responses to problem behavior or feels incapable of coping with a particular situation.
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